Financial Service Professional

7 days ago


Decatur, Illinois, United States Atlanta Postal Credit Union Full time

Job Summary:

The Atlanta Postal Credit Union is seeking a skilled Member Service Representative II to join our team. In this role, you will be responsible for providing exceptional member service, processing transactions, and promoting credit union products.

About Us:

Atlanta Postal Credit Union is dedicated to helping our members achieve financial success. We offer a supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.

Responsibilities:

  • Member Service: Provide timely and accurate service to both internal and external members, ensuring that their needs are met and exceeded.
  • Transaction Processing: Process a variety of transactions, including visa payments, transfers, loan payments, deposits, and U.S. Savings bond transactions.
  • Credit Union Products: Promote and recommend credit union products and services that meet the needs of our members.
  • Lead Role: May serve as a lead teller and manage day-to-day tasks through indirect reporting relationships or matrixed management approach.

Requirements:

  • Education: High school diploma or equivalent required; Associate's degree in Business Management, Business Administration, or related field preferred.
  • Experience: 2 years transactional work experience in banking, financial services, or a credit union required; 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software required.
  • Physical Demands: Must be physically able to operate automated office machines, stand, bend, and stoop as needed; must be able to lift and/or carry weights of 5 to 25 pounds.

Salary:

$19.50 - $24.20 per hour based on experience.

Benefits:

  • 99% of the cost of employee healthcare covered by the company.
  • 100% of the cost of dental and vision covered by the company.
  • 401K match offered.
  • Culture focused on employee engagement & giving back.
  • Mission dedicated to serving the credit union members (our customers).


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