District Manager

3 days ago


Roanoke, Virginia, United States Public Storage Full time

{"h1": "District Manager Job Description", "p": "At Public Storage, we are seeking a highly skilled District Manager to lead our team of customer-facing employees. As a District Manager, you will be responsible for developing and leading an effective team, motivating them to achieve desired goals, and executing company strategies without compromising on customer experiences.", "ul": [{"li": "Recruit, motivate and retain a dedicated team of customer-facing employees"}, {"li": "Drive your team with effective communication and provide coaching on customer service and sales strategies"}, {"li": "Manage physical assets, including repair and maintenance systems and processes, vendor management, and cleaning standards"}, {"li": "Oversee delinquent tenant processes, including auctions, by coaching your team to reduce delinquency rates and improve customer retention"}, {"li": "Conduct monthly property audits and ensure operational standards and safety compliance are met"}, {"li": "Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management"}, {"li": "Address customer inquiries and concerns promptly in a professional manner"}, {"li": "Grow and maintain a robust business by driving sales and customer service excellence"}], "h2": "Benefits", "ul": [{"li": "$109,000 first year annual total compensation award opportunity, including base, guaranteed bonus (paid quarterly), and restricted stock units"}, {"li": "Second year bonus potential increase to $20,000 performance-based bonus"}, {"li": "Participation in company stock program that includes dividends paid quarterly"}, {"li": "Internal promotional and career opportunities throughout the United States"}, {"li": "Extensive training and coaching plans"}, {"li": "Comprehensive group healthcare programs"}, {"li": "401(k) with generous employer match"}, {"li": "Paid time off"}, {"li": "Monday thru Friday work schedule"}], "h3": "Qualifications", "ul": [{"li": "Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry"}, {"li": "Proven track record of top-tier performance"}, {"li": "Experience managing operational audits and payroll budgets"}, {"li": "Exceptional communication and time management skills"}, {"li": "Proficient in MS Office (Excel, Word, PowerPoint and Outlook)"}, {"li": "Passion for sales and customer service excellence"}, {"li": "Bachelor's Degree preferred"}, {"li": "Weekend availability by telephone"}, {"li": "5 work Saturdays per year required during peak season"}]}


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