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Administrative Customer Service Representative

2 months ago

Reno, Nevada, United States Clark Pest Control Full time

**Job Summary**

Clark Pest Control is seeking a highly motivated and customer-centric Administrative Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, answering phone calls, and resolving customer complaints in a timely and professional manner.

**Key Responsibilities**

  • Answering phone calls and directing customers to the appropriate department or person
  • Providing information about products and services to customers
  • Resolving customer complaints and concerns
  • Scheduling inspections and pest control jobs
  • Entering work orders and collecting past-due receivables
  • Compiling data, scanning, and filing documents
  • Typing reports and generating diagrams on Microsoft Vizio
  • Uploading termite transactions to the State of California
  • Operating computers, electronic calculators, fax machines, and other office equipment

**Requirements**

  • High School diploma or general education degree (GED) preferred
  • Excellent communication and customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Intermediate level of proficiency in Microsoft Office, including Outlook, Excel, and Word
  • Ability to lift up to 25 pounds and stand for long periods of time

**What We Offer**

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

**Equal Opportunity Employer**

Clark Pest Control is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.