Primary Care Patient Advocate
2 weeks ago
We are seeking a highly skilled Primary Care Patient Advocate to join our team at CenterWell Senior Primary Care. In this role, you will be responsible for delivering exceptional patient care and advocating on behalf of our patients to ensure they receive the best possible outcomes.
About Us
At CenterWell Senior Primary Care, we pride ourselves on providing proactive, preventive care to seniors. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being. We go beyond physical health by also addressing other factors that can impact a patient's overall wellness.
The Role
The Primary Care Patient Advocate will work closely with our interdisciplinary care teams to provide comprehensive care to our patients. This will involve conducting transitions of care management, providing triage guidance and supportive consultation to other team members, developing care plans leveraging the 5Ms Geriatric best practice framework, and identifying existing barriers to engagement with necessary resources and supports. You will also serve as a liaison between the patient and direct care providers, assisting in navigating both internal and external systems.
Key Responsibilities
* Conduct Transitions of Care Management for a subset of the patient population
* Provide triage guidance and supportive consultation to other team members
* Develop care plans leveraging the 5Ms Geriatric best practice framework
* Identify existing barriers to engagement with necessary resources and supports
* Serve as a liaison between the patient and direct care providers
Requirements
To be successful in this role, you will need to have a Registered Nurse (RN) license and a minimum of 4 years of experience working in human services and navigating community-based resources. Familiarity with state Medicaid guidelines and application processes is preferred, as is experience working with patients with behavioral health conditions and substance use disorders. You should possess advanced clinical acumen, ability to multi-task in a fast-paced work environment, flexibility to fluidly transition and adjust in an evolving role, excellent organizational skills, advanced oral and written communication skills, strong interpersonal and relationship building skills, compassion, and a desire to advocate for patient needs.
Compensation and Benefits
This role offers a competitive salary of $69,800 - $96,200 per year, based on experience and qualifications. We also offer a range of benefits, including medical, dental, and vision insurance, 401(k) retirement savings plan, paid time off, short-term and long-term disability, life insurance, and more. As a valued member of our team, you will have opportunities for professional growth and development, as well as a sense of fulfillment that comes from making a difference in the lives of our patients.
Location and Schedule
This role is based in Indianapolis, Indiana, and requires regular travel to patients' homes, treatment facilities, and community-based settings. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with overtime available as needed. You must reside in the Indianapolis metro area.
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