Account Manager

6 days ago


Guaynabo, Guaynabo, United States AppleOne Full time
Job Description

The Account Manager is responsible for overseeing all matters related to clients and servicing. The Account Manager is the point of contact between our company and clients to help solve problems and achieve business goals for their assigned accounts.

Key Responsibilities
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Provide exceptional customer service and support to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with internal teams to ensure seamless delivery of services and solutions to clients.
  • Identify and pursue new business opportunities to drive growth and revenue.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to clients.
Requirements
  • Bachelor's degree in a business or healthcare-related field; or equivalent work experience or Master's degree, a plus.
  • 4 + years' experience in the health insurance industry.
  • 4 years of client services or account management is preferred.
  • Fully bilingual in English and Spanish.
  • Ability to engender a team spirit at all levels of the organization.
  • Ability to organize and integrate organizational priorities and deadlines.
  • Ability to work independently or as part of a team.
  • Demonstrate ability to establish and maintain quality control standards.
  • Ability to develop and maintain productive relationships with other internal departments, clients, and other healthcare professionals.
  • Ability to manage people and provide team leadership.
  • Available to work on site.
What We Offer
  • Major medical, dental, vision, 401k and any statutory sick pay where required.
  • Commitment to working with and providing reasonable accommodations to individuals with disabilities.
  • Participation in the E-Verify program in certain locations as required by law.
  • Consideration of qualified applicants regardless of criminal histories, consistent with legal requirements.

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