Center Operations Manager

2 weeks ago


West Lafayette, Indiana, United States CSL Plasma Full time
About the Role

The Center Manager is a key leadership position responsible for overseeing the day-to-day operations of our plasma center in West Lafayette, IN. This role reports to the Associate Director of Operations and is a critical part of our team.

Key Responsibilities
  • Monitor and manage center operations to ensure production goals are met, net yields are optimized, and improvement plans are implemented.
  • Ensure donor retention and efficient donor flow, implementing retention improvement and corrective action plans as needed.
  • Comply with all Company SOPs and applicable federal, state, and local regulations, ensuring the center is inspection-ready at all times.
  • Manage financial oversight, including setting annual budgets, ensuring monthly financial targets are met, and observing cash management and financial reporting.
  • Oversee center quality compliance, ensuring the business meets regulatory and customer requirements for plasma purity and donor safety.
  • Participate in audits with quality personnel and the Quality team to develop corrective action plans for any areas of deficiency.
  • Follow all HSE and OSHA procedures, ensuring the center and employees comply with regulations and training.
  • Conduct recruitment, training, counseling, and termination, managing employee turnover within center operations and following HR policies.
Requirements
  • Bachelor's Degree preferred or equivalent combination of education and professional work experience (4 years minimum) required.
  • Minimum 2 years of management experience responsible for overseeing the activities of others.
About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure people with rare and serious diseases can live normal, healthy lives. We are committed to our work because lives depend on us.

Benefits

CSL offers a range of benefits for this full-time position, including options for health care benefits, company-provided basic life insurance and Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO), and paid observed holidays.



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