Healthcare Client Service Associate

3 days ago


San Francisco, California, United States Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology and expert network provide real-time data and insights to drive business success.

Job Summary

We are seeking a Client Service Associate to join our team. As a key member of our Client Service team, you will work closely with clients to understand their business needs and identify the experts who can provide the answers. You will be responsible for finding and recruiting new experts into our network, determining which ones are best suited to speak with the client.

Responsibilities
  • Work with Project Managers to develop strategies for satisfying client project requests
  • Utilize various sources to identify the best experts for clients, including LinkedIn, press releases, and case studies
  • Screen experts to determine their suitability for each client project and develop professional profiles
  • Develop strong relationships with clients and experts to deliver excellent results
Requirements
  • Bachelor's degree with a strong academic record
  • Previous internship or volunteering experience
  • Work authorization required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
What We Offer
  • Annual base salary of $70,000
  • Eligible for a yearly bonus of up to $4,000 based on performance
  • Comprehensive benefits package, including medical, dental, and vision plans
  • 401(k) matching and paid time-off


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