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Service Manager
1 month ago
United Rentals is seeking a skilled Service Manager to lead our maintenance enterprise. As a key member of our team, you will be responsible for motivating and coaching a team of Service Technicians to exceed time and quality standards.
Key Responsibilities:- Motivate, coach, and train technicians to meet performance expectations
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L, and associated costs/budget
- Lead, plan, measure, and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities to ensure optimal customer service and technician productivity
- Evaluate performance and promotability of team members
- Promote a culture of safety and discipline through leadership and accountability
- High School diploma required; trade-school degree a plus; bachelor's degree preferred
- Valid driver's license with acceptable driving record
- Extensive equipment fleet maintenance and leadership experience
- 5 years' service and maintenance experience and a minimum of 3 years supervisory experience
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills particularly with Microsoft Excel
United Rentals is an award-winning company that truly cares about our people. We offer best-in-class benefits and perks that will support you and your family, including paid parental leave, United Compassion Fund, employee discount program, career development opportunities, and more.
We are an equal opportunity employer and make employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.