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Service Representative

1 month ago

Brownsville, Texas, United States Grainger Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Representative to join our team at Grainger. As an Onsite Service Representative, you will be responsible for managing customer inventory, providing exceptional customer service, and driving account growth through our KeepStock program.

Key Responsibilities:

  • Manage customer inventory levels, ensuring timely restocking and minimizing stockouts
  • Provide outstanding customer service, resolving issues promptly and efficiently
  • Collaborate with sales partners to expand Grainger's offerings and drive account growth
  • Identify opportunities for process improvements and implement changes to enhance productivity and efficiency
  • Comply with safety and inspection requirements at customer locations

Requirements:

  • 3 years' experience in a sales or service environment
  • High School Diploma or equivalent
  • Excellent customer service and sales growth skills
  • Strong collaboration and problem-solving skills
  • Ability to handle technical and operational issues
  • Valid driver's license and required automobile insurance

Benefits:

  • Competitive compensation and benefits package
  • Generous paid time off and 6 company holidays per year
  • Automatic 6% 401(k) company contribution
  • Employee discounts, parental leave, and tuition reimbursement
  • A comprehensive set of wellbeing programs

About Grainger:

We're a leading industrial supply company dedicated to keeping the world working. We're passionate about our purpose and committed to creating a welcoming workplace where you can build a career and make a difference.