Account Manager

3 days ago


Oakland, California, United States Alex Anneker - State Farm Agent Full time
Account Manager Job Description

As a key member of our team at Alex Anneker - State Farm Agent, the Account Manager plays a vital role in our daily business operations and customers' success. This role involves growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.

Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Promote successful and long-lasting customer relations by understanding and meeting their needs.
  • Provide excellent communication skills, both written and verbal, to effectively relate to customers and anticipate their needs.
Qualifications:
  • Active California Property & Casualty or Personal Lines insurance license.
  • California Life & Health insurance license (obtained within 60 days).
  • Experience in sales, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Experience managing client relationships is preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Dedicated to customer service and able to effectively relate to customers.
Benefits:
  • Hourly pay and monthly incentive compensation/commission.
  • Quarterly bonuses/promotions.
  • Group retirement plan with employer match.
  • Life and disability insurance benefits.
  • Health insurance stipend.
  • Paid Time Off (PTO).
  • Flexible hours/schedules.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Oakland, CA, and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees, and agents are responsible for and make all employment decisions regarding their employees.


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