Patient Service Representative

5 days ago


Grafton, North Dakota, United States Community Health Service Inc. Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Community Health Service Inc. in Grafton, ND. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Manage high volumes of inbound and outbound calls, providing timely and accurate assistance to patients and staff.
  • Process patient payments, verify insurance coverage, and update patient information in our electronic health record system.
  • Provide direct assistance to patients, take messages, and direct calls to the appropriate party.
  • Complete initial registration information for new patients, following established policies and procedures.
  • Update patient information in our database and scan updated paperwork into the electronic health record system.
  • Follow established communication protocols when handling patient inquiries and concerns.
  • Identify patient needs, clarify information, research issues, and provide solutions and alternatives.
  • Verify pharmacy information and other clinical details related to patient visits.
  • Process patient payments over the phone and document notes in our system.
  • Monitor automatic call reminder systems and manually remind patients of appointments when necessary.
Requirements
  • High school diploma or equivalent required.
  • Medical Administration Certificate or 2 years of experience in medical reception is required.
  • Ability to use Microsoft Word for basic correspondence.
  • Must be able to use a calculator.
  • Bilingual (English/Spanish) (English/Arabic) (English/Somali) preferred but not required.
  • Ability to adapt to our specific environment and duties.
  • Demonstrate clear knowledge of our clinic structure, standards, procedures, and protocols.
  • Must have neat and legible handwriting.
  • Must be able to interact with patients courteously and calmly.
  • Ability to communicate effectively with patients, clients, vendors, and staff.
Benefits
  • Generous time off program, including snow days, paid time off, and personal days off.
  • Paid holidays and a 401K retirement plan with a 4% company match.
  • Health, dental, and vision insurance, as well as an HSA Health Savings Account and/or Flexible Spending Account.
  • Life and disability insurance, as well as supplemental voluntary benefits.
  • Loan reimbursement options for eligible employees.


  • Grafton, North Dakota, United States Community Health Corporation Full time

    About Community Health CorporationCommunity Health Corporation is a private, non-profit organization dedicated to providing high-quality healthcare services to underserved communities. Our mission is to deliver compassionate and patient-centered care, promoting health and well-being for all individuals.Job SummaryWe are seeking a highly skilled and...


  • Grafton, North Dakota, United States Community Health Corporation Full time

    About Community Health CorporationCommunity Health Corporation is a private, non-profit organization dedicated to providing high-quality healthcare services to underserved communities. Our mission is to deliver compassionate and patient-centered care, promoting health and well-being for all individuals.Job SummaryWe are seeking a Part-time Patient Service...


  • Grafton, North Dakota, United States Choice Bank Full time

    Job SummaryChoice Bank is seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their needs, and ensuring their banking experience is seamless and efficient.Key ResponsibilitiesTransaction and Deposit...


  • Grafton, North Dakota, United States Family Dollar Full time

    Customer Service RepresentativeAs a Customer Service Representative at Family Dollar, you will play a vital role in delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.Key Responsibilities:Provide top-notch service to customers, ensuring a positive and memorable shopping experience.Greet customers and...

  • Registered Nurse

    3 days ago


    Grafton, North Dakota, United States ALTRU HEALTH Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Altru Health. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide Direct Patient CareAssess patient needs and develop individualized care plansAdminister medications and treatments...

  • Relief Pharmacist

    6 days ago


    Grafton, North Dakota, United States Thrifty White Pharmacy Full time

    Job DescriptionThrifty White Pharmacy is a 100% employee-owned mid-sized pharmacy chain committed to serving rural communities in the Midwest. As a patient-focused, technology-enabled healthcare services company, we strive to improve outcomes, reduce costs, and enhance patient well-being.We're seeking a skilled Relief Pharmacist to join our team, providing...


  • Grafton, North Dakota, United States Runnings Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Runnings. As a Sales Associate, you will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesCustomer Service: Greet customers...


  • Grafton, North Dakota, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Job SummaryWe are seeking a compassionate and dedicated Caregiver /...


  • Grafton, North Dakota, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Our...


  • Grafton, United States Advocate Aurora Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the Patient, Patient Access, Representative, Customer Service, Insurance, Service, Healthcare


  • Grafton, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesManage front desk operations, including greeting...


  • Grafton, United States Advocate Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service. Greets and checks in patients arriving...


  • Grafton, United States Advocate Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service. Greets and checks in patients arriving...


  • Grafton, United States Advocate Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service. Greets and checks in patients arriving...


  • Grafton, United States Advocate Aurora Health Full time

    Department: 10370 Revenue Cycle - AMCG AMCWC PAS Status: Part time Benefits Eligible: Yes Hours Per Week: 32 Schedule Details/Additional Information: Part time 2nd shift 3pm to 1130pm Weekend/Holiday Rotation Week 1: Tuesday, Wednesday, Thursday, Saturday Week 2: Tuesday, Wednesday, Thursday, Friday Manages front desk responsibilities, including greet,...


  • Grafton, United States Advocate Aurora Health Full time

    Department: 10370 Revenue Cycle - AMCG AMCWC PAS Status: Part time Benefits Eligible: Yes Hours Per Week: 32 Schedule Details/Additional Information: Part time 2nd shift 3pm to 1130pm Weekend/Holiday Rotation Week 1: Tuesday, Wednesday, Thursday, Saturday Week 2: Tuesday, Wednesday, Thursday, Friday Manages front desk responsibilities, including...


  • Grafton, United States Advocate Aurora Health Full time

    Department: 10370 Revenue Cycle - AMCG AMCWC PAS Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 72 hours every two weeks 7am - 3:30pm including rotating weekends/holidays Week 1: Tuesday, Wednesday, Thursday, Saturday Week 2: Sunday, Tuesday, Wednesday, Thursday, and Friday Manages front desk...


  • Grafton, United States Washington Mills Full time

    Company name: Washington Mills Position type: Full-Time, Salaried Location: North Grafton, MA Ask Yourself This… Are you detail-oriented and love the challenge of coordinating multiple channels of communication in order to deliver the best customer service? Do you like manufacturing and would you enjoy working for a U.S manufacturer that manufactures...


  • Grafton, United States Caliber Collision Centers Full time

    Service Center Grafton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...


  • Grafton, Wisconsin, United States CORE Consulting Full time

    Job SummaryCORE Consulting is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing timely and effective solutions to customer issues.Key ResponsibilitiesCustomer Communication:...


  • Grafton, United States Kohler Credit Union Full time

    Job DescriptionJob DescriptionLocation: Grafton (Home Branch) with travel to Southern BranchesOverview: Kohler Credit Union is excited to welcome enthusiastic individuals to our team as Floating Teller/Member Service Representatives. This entry-level role requires no prior experience. As a Floating Teller/Member Service Representative, you will assist our...


  • Grafton, United States CORE Consulting Full time

    Job Purpose: The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments. Essential Job Functions: Professionally manage all details of day-to-day customer...


  • Grafton, United States CORE Consulting Full time

    Job Purpose: The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments. Essential Job Functions: •Professionally manage all details of day-to-day customer...


  • Grafton, Wisconsin, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking highly skilled and motivated Automotive Assistants and Service Managers to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide exceptional customer...


  • Grafton, Ohio, United States Fisher Auto Parts Full time

    About Fisher Auto PartsFisher Auto Parts is a leading provider of auto parts and accessories, with a rich history of delivering exceptional customer service and quality products. Our team of professionals is dedicated to helping customers find the right parts for their vehicles, and we're committed to providing a positive experience for every customer.Job...


  • Grafton, West Virginia, United States Mon Health Medical Center Full time

    Join Our Team as a Housekeeping AideAt Mon Health Medical Center, we pride ourselves on delivering outstanding healthcare services rooted in compassion and integrity. Our commitment to excellence has made us a trusted provider in the community.Key Responsibilities:Maintain cleanliness and sanitation standards throughout the facility.Ensure a safe and...


  • Grafton, West Virginia, United States Genesis Healthcare Full time

    About the RoleAs a Certified Nursing Assistant at Genesis Healthcare, you will play a vital role in delivering exceptional patient care and support. Working closely with our licensed nurses, you will assist with daily living activities, ensuring our patients receive the highest quality of service in a compassionate and caring environment.Key...


  • Grafton, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel,...


  • Grafton, United States Community Health Service Inc. Full time

    Job DescriptionJob DescriptionHere at Community Health Service, Inc. (CHSI), our mission is to provide high-quality health care to the overlooked and underserved. Sound rewarding? You bet it is! If you are looking for more than just a "job" and want to invest your time in making an impact on the lives of others, this is your chance to join our CHSI team!WHAT...