Customer Service Representative

4 weeks ago


Grafton, United States Caliber Collision Centers Full time
Service Center
Grafton

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

BENEFITS OF JOINING CALIBER

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within
  • A career for life - You'll gain hands-on experience within a production shop
REQUIREMENTS
  • 1+ years of experience within a customer facing environment
ABILITIES/SKILLS/KNOWLEDGE
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment


Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

  • Grafton, United States Washington Mills Full time

    Company name: Washington Mills Position type: Full-Time, Salaried Location: North Grafton, MA Ask Yourself This… Are you detail-oriented and love the challenge of coordinating multiple channels of communication in order to deliver the best customer service? Do you like manufacturing and would you enjoy working for a U.S manufacturer that manufactures...


  • Grafton, Wisconsin, United States CORE Consulting Full time

    Job SummaryCORE Consulting is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing timely and effective solutions to customer issues.Key ResponsibilitiesCustomer Communication:...


  • Grafton, United States CORE Consulting Full time

    Job Purpose: The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments. Essential Job Functions: Professionally manage all details of day-to-day customer...


  • Grafton, United States CORE Consulting Full time

    Job Purpose: The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments. Essential Job Functions: •Professionally manage all details of day-to-day customer...


  • Grafton, North Dakota, United States Family Dollar Full time

    Customer Service RepresentativeAs a Customer Service Representative at Family Dollar, you will play a vital role in delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.Key Responsibilities:Provide top-notch service to customers, ensuring a positive and memorable shopping experience.Greet customers and...


  • Grafton, North Dakota, United States Community Health Service Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Community Health Service Inc. in Grafton, ND. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key...


  • Grafton, North Dakota, United States Community Health Corporation Full time

    About Community Health CorporationCommunity Health Corporation is a private, non-profit organization dedicated to providing high-quality healthcare services to underserved communities. Our mission is to deliver compassionate and patient-centered care, promoting health and well-being for all individuals.Job SummaryWe are seeking a highly skilled and...


  • Grafton, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel,...


  • Grafton, United States Advocate Aurora Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the Patient, Patient Access, Representative, Customer Service, Insurance, Service, Healthcare


  • Grafton, Wisconsin, United States Blain's Farm & Fleet Full time

    About Us:Blain's Farm & Fleet is a family-owned retailer that values its employees and strives to create a positive work environment. We offer a competitive benefit package and opportunities for growth and development.Job Summary:We are seeking a Sales Representative to join our team. As a Sales Representative, you will be responsible for interacting with...


  • Grafton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Head Cashier to join our team at Blain's Farm & Fleet. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our cash registers, managing customer transactions, and providing exceptional customer service.Key ResponsibilitiesReconcile cash...


  • Grafton, North Dakota, United States Community Health Corporation Full time

    About Community Health CorporationCommunity Health Corporation is a private, non-profit organization dedicated to providing high-quality healthcare services to underserved communities. Our mission is to deliver compassionate and patient-centered care, promoting health and well-being for all individuals.Job SummaryWe are seeking a Part-time Patient Service...


  • Grafton, North Dakota, United States Choice Bank Full time

    Job SummaryChoice Bank is seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their needs, and ensuring their banking experience is seamless and efficient.Key ResponsibilitiesTransaction and Deposit...


  • Grafton, Illinois, United States Callapg Full time

    **Job Summary**This role will be responsible for providing exceptional customer service to our clients through multiple channels. Key responsibilities include:• Processing orders and managing customer databases• Reviewing orders for accuracy and availability• Communicating with customers regarding shipping dates and any potential delays• Resolving...


  • Grafton, Wisconsin, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking highly skilled and motivated Automotive Assistants and Service Managers to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide exceptional customer...


  • Grafton, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesManage front desk operations, including greeting...


  • Grafton, Ohio, United States Fisher Auto Parts Full time

    About Fisher Auto PartsFisher Auto Parts is a leading provider of auto parts and accessories, with a rich history of delivering exceptional customer service and quality products. Our team of professionals is dedicated to helping customers find the right parts for their vehicles, and we're committed to providing a positive experience for every customer.Job...


  • Grafton, United States Kohler Credit Union Full time

    Job DescriptionJob DescriptionLocation: Grafton (Home Branch) with travel to Southern BranchesOverview: Kohler Credit Union is excited to welcome enthusiastic individuals to our team as Floating Teller/Member Service Representatives. This entry-level role requires no prior experience. As a Floating Teller/Member Service Representative, you will assist our...


  • Grafton, Wisconsin, United States The Auto Club Group Full time

    About The Auto Club GroupThe Auto Club Group (ACG) has been a trusted name for over a century, providing a range of services to over 14 million members across various states and territories.Position Overview:The Licensed Customer Service Representative plays a crucial role in enhancing member satisfaction and promoting ACG's diverse offerings. This full-time...


  • Grafton, Wisconsin, United States The Auto Club Group Full time

    About The Auto Club GroupThe Auto Club Group (ACG) is a reputable organization providing a range of membership, travel, insurance, and financial services to over 14 million members across multiple states and territories.Position OverviewThe Licensed Customer Service Representative plays a crucial role in enhancing customer satisfaction and promoting ACG's...