Ambassador Liaison

3 days ago

Aspen, Colorado, United States Mollie Aspen Full time
Job Title: Ambassador Agent

Location: Aspen, CO

Employment Type: Full Time, Non-Exempt

Category: Front Desk

Pay Rate: $25.00/hour

Job Summary:

We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, as well as excellent communication skills. The successful candidate will be able to multi-task and work well under pressure while maintaining a professional demeanor at all times.

Key Responsibilities:
  • Greeting and Check-in: Greet guests upon arrival, verify reservations, and ensure a smooth check-in process.
  • Guest Services: Provide guests with information on local attractions, dining, entertainment, and transport services. Make reservations for theater tickets, restaurants, and other requests to enhance the guest's stay.
  • Problem Resolution: Respond to guest complaints, concerns, and requests quickly and effectively. Try to resolve any issues in a way that is satisfactory to the guest while maintaining hotel policies and standards.
  • Communication: Answer incoming calls and emails professionally and courteously. Give guests accurate information or direct them to appropriate departments for assistance.
  • Team Collaboration: Work with the housekeeping, maintenance, and reservations departments to provide a seamless experience for guests. Communicate special requests and preferences for rooms to the relevant teams.
  • Amenity Promotion: Promote hotel amenities, services, and special packages to guests during their stay. Encourage upselling opportunities to enhance their experience.
  • Check-out: Familiarize your guests with hotel facilities, policies, and services during check-in. Offer a personal farewell and an invitation to return during check-out.
Requirements:
  • Education: High school diploma or equivalent
  • Experience: 2+ years of work experience in hospitality
  • Skills: Excellent guest service and problem-resolution skills, ability to handle multiple tasks and work under pressure, strong leadership and interpersonal skills
Benefits:
  • Annual and Seasonal Bonus Opportunities
  • Medical/Dental/Vision
  • Employee Assistance Program
  • Hotel Discounts
  • Tuition Assistance
  • IRA Retirement Plan
  • Paid Vacation, Sick and Volunteer Days
  • Employee Incentive Programs
  • Paid Bus Passes
  • Ski Pass

HayMax Hotels is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

  • Ambassador Liaison

    3 days ago

    Aspen, Colorado, United States HayMax Hotels LLC Full time

    Job Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, excellent communication skills, and the ability to multi-task and work well under pressure.Key Responsibilities:Greet guests upon arrival and ensure a smooth...

  • Ambassador Liaison

    3 days ago

    Aspen, Colorado, United States HayMax Hotels LLC Full time

    Job Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, excellent communication skills, and the ability to multi-task and work well under pressure.Key Responsibilities:Greet guests upon arrival and ensure a smooth...

  • Ambassador Liaison

    4 weeks ago

    Aspen, Colorado, United States HayMax Hotels LLC Full time

    Job Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth check-in process, and promoting hotel amenities and services to our guests.Key...

  • Ambassador Liaison

    3 days ago

    Aspen, Colorado, United States HayMax Hotels LLC Full time

    Job Title: Ambassador AgentJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at HayMax Hotels LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and promoting our hotel's amenities and services.Key...

  • Ambassador Liaison

    3 days ago

    Aspen, Colorado, United States Mollie Aspen Full time

    Job Title: Ambassador AgentLocation: Aspen, COEmployment Type: Full Time, Non-ExemptCategory: Front DeskPay Rate: $25.00/hourJob Summary:We are seeking a highly organized and innovative Ambassador Agent to join our team at Mollie Aspen. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth...

  • Ambassador Liaison

    3 weeks ago

    Aspen, Colorado, United States Mollie Aspen Full time

    Job Title: Ambassador AgentLocation: Aspen, COEmployment Type: Full Time, Non-ExemptCategory: Front DeskPay Rate: $25.00/hourJob Summary:We are seeking a highly organized and innovative individual to join our team as an Ambassador Agent. This role requires a friendly and approachable personality, as well as excellent communication skills. The successful...

  • Pilot (First Officer) - South Central Region

    4 days ago

    Aspen, Colorado, United States JSfirm Full time

    About NetJetsAt NetJets, we're committed to providing exceptional air transportation experiences while prioritizing safety. Our pilots are ambassadors of the company, delivering top-notch service to every NetJets Owner and passenger. With the largest and most diverse private jet fleet, our pilots fly the world's most influential individuals to their desired...