Sales Associate
4 days ago
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes in Matthews, North Carolina. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales and work goals, and maintaining a positive and productive work environment.
Key Responsibilities:
- Customer Service: Create an excellent shopping experience for our customers through awareness and company service standards, including a positive attitude, willingness to serve, and well-informed sales and assistance.
- Sales and Promotions: Maintain awareness of all current sales promotions and maintain merchandise presentation, ensuring stock is well arranged and merchandised properly.
- Product Knowledge: Develop and maintain necessary product knowledge and fitting skills to provide expert advice to customers.
- Loss Prevention: Maintain an awareness of Loss Prevention concerns involving customers and staff members.
- Inventory and Merchandise: Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
Requirements:
- Interpersonal Skills: Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Communication Skills: Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience: Experience in retail sales, preferably specialty retail or footwear.
- Knowledge: Basic knowledge of the policies and procedures, including Store Presentation Standards.
About Rack Room Shoes: Great shoes for men, women, and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. We offer a wide selection of nationally recognized brands known for their quality and exclusive private brands commissioned from the best manufacturers in the business.
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