Retail Sales Associate

1 day ago


Matthews, North Carolina, United States Verizon Full time
About the Role

We are seeking a highly motivated and results-driven Retail Sales Associate to join our team at Verizon. As a Retail Sales Associate, you will be responsible for generating retail sales by utilizing your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.

Key Responsibilities
  • Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
What We Offer
  • Competitive compensation package, including base pay and target individual-based commission.
  • Opportunities for career growth and advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with matching contributions.
  • A $2,500 stock grant per year, part of Verizon's Stock Together award program.
  • Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives.
  • Five weeks of paid time off (vacation, holidays, personal days).
  • Eight weeks of paid parental leave for eligible new parents.
  • Up to $8K per year in tuition assistance.
  • Discounts up to 50% off on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
Requirements
  • High school diploma or GED.
  • One or more years of work experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Preferred Qualifications
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Fluent in Spanish.


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