Telecommunications Representative

3 days ago


New Orleans, Louisiana, United States NOLA Management Group Full time
Job Summary
We are seeking a highly skilled Telecommunications Representative to join our team at NOLA Management Group. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our clients and resolving complex issues.

Responsibilities
* Meet and communicate with customers daily to provide product information and resolve complaints
* Develop and implement strategies to improve customer satisfaction and reduce complaint rates
* Stay up-to-date with industry trends and maintain accurate records of orders and customer interactions

Requirements
* 1-2 years of experience in customer service or sales
* Excellent communication skills with the ability to build rapport in a fast-paced setting
* Ability to stay calm under pressure and maintain a solution-oriented mindset
* Positive attitude and confident demeanor
* Superior organization and time management skills with the ability to prioritize multiple projects

Benefits
* Salary: $55,000 - $70,000 per year based on experience
* Comprehensive benefits package including health insurance and retirement plan

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