Lead Technical Process Architect

6 days ago

Nashville, Tennessee, United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of digital connectivity solutions, empowering businesses to thrive in a rapidly changing world. Our mission is to connect people, data, and applications with speed, security, and ease. We're committed to fostering a culture of teamwork, trust, and transparency, where our employees can grow and succeed.

Our Commitment to Inclusion and Diversity

Lumen is dedicated to creating an inclusive and diverse work environment, where everyone feels valued and respected. We've been recognized for our efforts, including being named one of the Greatest Workplaces for Diversity by Newsweek and achieving a perfect score on the Human Rights Campaign Corporate Equality Index. We're proud to be a top employer in the communications and telecom industry, ranking 12th overall in The American Opportunity Index.

The Role

We're seeking a highly skilled and experienced Technical Process Architect to join our team. As a key member of our organization, you'll play a critical role in enhancing the alignment between business processes and information technology. Your expertise will be instrumental in resolving day-to-day technology needs, analyzing processes, and suggesting solutions. You'll work closely with our business units to design and implement complex systems, ensuring seamless integration and optimal performance.

Main Responsibilities
  • Enhance the alignment between business processes and information technology
  • Responsible for actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes-dissecting problems and suggesting solutions
  • Includes complex systems process analysis, design and simulation and understands technical problems and solutions in relation to the current, as well as the future business environment
  • Suggests plans to integrate new and existing processes and provides input and supports planning and prioritization for business process engineering-related activities
  • Develops the business unit process engineering plan and integrates plan with corporate plan and participates in continuous review and update to ensure that processes meet changing business unit conditions
  • Identifies processes for improvement, documents existing processes, and Identifies and analyzes gaps between current processes and the desired stated
  • Designs new processes and develops process performance measures and plans the transition to a new process. Also provides counsel and leadership on future use of technology and business process improvements
What We Look For in a Candidate

We're looking for a highly analytical and commercially astute individual with a strong background in process analysis and improvement. You'll need to have excellent organizational skills, be able to collaborate with global functions and stakeholders, and have a proven track record of delivering results in a fast-paced and evolving environment. A bachelor's degree in a related field or equivalent experience is required, with a minimum of 6 years of professional experience in a similar role.

Compensation and Benefits

We offer a competitive salary range of $94,420 - $145,770, depending on location and experience. Our comprehensive benefits package includes health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development. We're an equal opportunities employer and welcome applications from diverse candidates.

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