Tax Office Manager
4 weeks ago
We are seeking a highly skilled and experienced Tax Office Manager to lead our multi-unit team. As a key member of our leadership team, you will be responsible for managing office staffing, operations, and logistics for multiple offices. Your primary focus will be on creating and implementing office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
- Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets
- Assist DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
- Travel between offices as required
- May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Requirements:
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
About H&R Block
We are a global leader in tax preparation and financial services. Our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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