Operations Team Lead

2 days ago


Virginia Beach, Virginia, United States ECS Limited Full time

ECS Limited is seeking a skilled Operations Team Lead to oversee daily activities and assignments of the dispatch staff in our Dulles, VA office. The ideal candidate will ensure that dispatcher services meet operational requirements and adhere to standard operating procedures.

Job Responsibilities
  • Lead daily activities and assignments of the dispatch staff
  • Provide guidance and leadership to all dispatchers on assigned shift
  • Oversee training of dispatch staff as needed
  • Interact with NLECC Communications Center Operations Specialist (CCOS) personnel

The successful candidate will have strong leadership skills, excellent communication abilities, and the ability to manage multiple priorities simultaneously. This role requires a high level of professionalism, especially during stressful situations.

Requirements
  • Possess a high school diploma or General Educational Development (GED) diploma
  • Be a citizen of the United States of America
  • Be 18 years of age or older
  • Obtain and maintain a USPIS Moderate Background Investigation (MBI) Clearance

In addition to the above requirements, prior experience with alarm monitoring and computer-aided dispatch (CAD) software is highly desirable. The ideal candidate will possess strong computer and data entry skills, including working knowledge of Microsoft Word, Outlook, and Excel.

Compensation

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience.

Why Work for ECS?

ECS Limited offers a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package. If you are a motivated and experienced leader looking for a new challenge, please apply today



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