Housekeeping Operations Lead

2 days ago


Virginia Beach, Virginia, United States Hilton Grand Vacations Full time
Overview

Hilton Grand Vacations is a leading vacation ownership company that prioritizes innovation, quality, and growth. Our success is built on the foundation of our team members, who make unforgettable experiences for our guests and owners.


Job Summary

We are seeking a skilled Housekeeping Manager to oversee the day-to-day execution of housekeeping duties, ensuring exceptional guest happiness, cleanliness, and upkeep of rooms. The successful candidate will lead a team of Guest Room Attendants, maintain inventory, and perform administrative tasks.


Responsibilities
  • Cultivate an inclusive environment where team members can provide outstanding guest service.
  • Supervise Guest Room Attendants, lead daily functions, and monitor operating procedures.
  • Inspect units and public areas, ensuring high standards are met.
  • Assist in maintaining linen, supply, and department inventories.
  • Complete administrative tasks, including scheduling, purchasing, and record maintenance.

Requirements

To excel in this role, you must have:

  • Prior Housekeeping supervisory experience.
  • Knowledge of Housekeeping practices and procedures.
  • Strong digital literacy and proficiency in software applications.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Effective written and verbal communication skills.
  • High school diploma or equivalent.

Preferred Qualifications
  • 2+ years of management or supervisory experience in Housekeeping.
  • Familiarity with established safety standards and PPE.
  • Strong interpersonal and leadership skills.
  • Demonstrated dedication to quality guest service.

What We Offer

We provide a competitive salary range of $65,000 - $85,000 per year, depending on experience. Additionally, we offer benefits such as Day 1 Benefits Eligibility, Competitive base pay, Recognition Programs and Rewards, Discounted hotel rates, 401(k) program with company match, Paid Time off, Paid Sick Days, Employee stock purchase program, Tuition reimbursement programs, and Numerous learning and advancement opportunities.



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