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Senior Client Experience Manager
2 months ago
Vaco is seeking a highly skilled Senior Client Experience Manager to join our team. As a key member of our client success team, you will be responsible for providing exceptional support to our clients, enhancing their experience, and driving business growth.
Key Responsibilities:- Coordinate client engagement and experience initiatives
- Supervise and train internal staff on client engagement best practices
- Develop and maintain online reputation strategies
- Coordinate client-facing marketing materials
- 5+ years of client experience management experience
- Experience supervising and training a team
- Experience working in the healthcare or non-profit industry (highly preferred)
- Bachelor's degree (preferred)
Vaco is an equal opportunity employer and values diversity in the workplace. We offer a competitive salary range of $70,000 - $81,000, depending on location and experience. We also offer a hybrid schedule with 3 days in the office and 2 days remote.
As a Senior Client Experience Manager at Vaco, you will have the opportunity to work with a talented team, build a steady and meaningful career, and make a positive impact on our clients and community.