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Senior Client Experience Manager

2 months ago


Montebello, California, United States Vaco Full time
Job Title: Senior Client Experience Manager

Vaco is seeking a highly skilled Senior Client Experience Manager to join our team. As a key member of our client success team, you will be responsible for providing exceptional support to our clients, enhancing their experience, and driving business growth.

Key Responsibilities:
  • Coordinate client engagement and experience initiatives
  • Supervise and train internal staff on client engagement best practices
  • Develop and maintain online reputation strategies
  • Coordinate client-facing marketing materials
Requirements:
  • 5+ years of client experience management experience
  • Experience supervising and training a team
  • Experience working in the healthcare or non-profit industry (highly preferred)
  • Bachelor's degree (preferred)
What We Offer:

Vaco is an equal opportunity employer and values diversity in the workplace. We offer a competitive salary range of $70,000 - $81,000, depending on location and experience. We also offer a hybrid schedule with 3 days in the office and 2 days remote.

As a Senior Client Experience Manager at Vaco, you will have the opportunity to work with a talented team, build a steady and meaningful career, and make a positive impact on our clients and community.