Customer Service Liaison
2 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Liaison to join our team at Montebello Unified School District. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring seamless communication between our team and clients.
Key Responsibilities
- Provide timely and effective support to clients via phone, email, and in-person
- Resolve technical issues and escalate complex problems to senior team members
- Collaborate with internal teams to ensure seamless communication and issue resolution
- Develop and maintain knowledge of our products and services to provide accurate information to clients
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of customer service experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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