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Hospitality Ambassador
4 weeks ago
As a Hospitality Ambassador at Jackmont Hospitality, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your warm and welcoming demeanor will make our guests feel at home, ensuring they have a memorable experience with us.
Key Responsibilities
- Greet incoming and departing guests warmly and ensure a smooth handoff to the service staff.
- Promptly answer incoming calls to the restaurant and provide excellent service.
- Manage the flow of guests into the dining and bar areas, providing accurate wait times if necessary.
- Entertain guests with fun, food, and beverage, and tend to special guest needs and requests.
- Follow all relevant brand standards for service, food, beverage, and experience.
Requirements
- Friendly and outgoing by nature.
- Ability to read menus and articulate clear greetings and farewells to guests.
- Ability to clearly communicate guest needs to team members.
- Ability to hear well in a loud environment.
- Ability to pass a 10-year federal background check.
