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Strategic Donor Experience Associate Director

2 months ago


Palo Alto, California, United States Stanford University Full time

Job Summary

The Stanford Graduate School of Business (GSB) is seeking an Associate Director, Donor Experience to join its team. This role will work closely with key stakeholders to engage and steward the business school's principal gift donors in a dynamic environment.

Key Responsibilities

  • Develop and implement donor relations strategies to elevate principal gift donor relations activities, working closely with key stakeholders across GSB Development and the central university Office of Development (OOD).
  • Act as a strategic thought partner to senior leadership, developing and implementing related and complementary stewardship touchpoints and engagement strategies for multi-generational alumni/donor families, emerging philanthropic leaders, and principal gift donors.
  • Lead the research, development, and production of highly customized and compelling stewardship reports, incorporating the GSB Dean's voice and input, inspiring storytelling, in-depth interviews with GSB faculty and students, and interactive features.
  • Manage relationships and collaborate with key GSB internal stakeholders, partnering closely with multiple External Relations teams to ensure integrated messaging and shared experiences across programs.
  • Direct the creation, scaling, execution, and management of a Principal Gifts campaign donor cohort, including overseeing the related collateral and programming, as part of the GSB's second century.
  • Optimize use of university database for alumni/donor records, systems, and internal GSB processes for planning and record-keeping to develop, track, and analyze progress and results of Principal Gifts donor relations activities to guide decision-making.

Requirements

  • Bachelor's degree and seven years of relevant experience, or combination of education and relevant experience.
  • Ability to understand and articulate how donor relations supports and advances the broader fundraising agenda.
  • Demonstrated project management skills.
  • Strong client service orientation and attention to detail.
  • Excellent interpersonal skills, and professionalism to interact with a wide range of people at different levels of an organization.
  • Exceptional verbal and written communication skills, including the ability to edit high-level correspondence.
  • Demonstrated experience leading project teams.
  • Proven ability to effectively and efficiently manage multiple priorities, with competing deadlines.
  • Must be able to find and interpret relevant information.
  • Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
  • Ability to work a hybrid schedule.
  • May require working flexible hours, including nights and weekends.

Preferred Requirements

  • Demonstrated success leveraging leadership and influence skills to strategically motivate constituencies towards fundraising goals is highly preferred.
  • Excellent planning, organizational and analytical skills are highly preferred.
  • Demonstrated success in navigating ambiguity is highly desired.
  • Subject matter expertise related to Stanford processes, systems, and academic mission preferred.
  • Demonstrated ability to manage financial data and systems preferred.
  • The ability to apply innovative approaches to problem-solving is highly desirable.

Pay Range

The expected pay range for this position is $122,000 to $162,000 per year.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.