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Business Systems Analyst, Internal Reservations Products Specialist

4 weeks ago

Little Rock, Arkansas, United States Marriott Full time
Job Summary

As a Technical Expert, you will collaborate with client and information technology organizations to define functional requirements and functional designs of creative solutions that will support the sales strategy and future business goals.

You will perform research to confirm opportunities and identify emerging solutions that could be applied to drive improvement. Contributes to updating multi-year technology roadmaps for clients. Supports Global IT organization in clarifying functional requirements and functional design during development of solution.

Key Responsibilities
  • Participates and may facilitate business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation
  • Contributes to functional design including demonstrations to stakeholders to validate approach
  • Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations
  • Works with external vendors and analogous companies to obtain additional insights, approaches, and demonstrations of solutions
  • Collaborates with the client organization including business analysts in the client organizations
  • Documents functional, integration, and testing requirements as well as SLAs and operating level agreements
  • Provides technology cost/resource estimates and input to business cases
  • Works with the Global IT and other Marriott organizations during development to clarify functional requirements and functional design
  • Provides inputs and updates to multi-year technology roadmaps
  • Provides input to training and field support groups as appropriate before new releases go-live
  • Identifies opportunities to enhance the business partnership and planning processes
  • Trains and/or mentors other team members, and peers as appropriate
Requirements
  • 5 years experience in information technology application design or development
  • Undergraduate degree or equivalent experience/certification
  • Skilled at converting business needs into technology requirements and working within IT to manage the execution of projects
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, and decide and influence appropriate courses of action
Preferred Qualifications
  • Experience identifying and analyzing alternative solutions to complex business requirements and providing guidance and advice
  • Experience with JIRA and Confluence
  • Experience in Agile/Scrum software development practice
  • Strong communication skills, including experience facilitating requirements analysis and functional design working sessions
  • Experience completing information technology cost/resource estimates to implement and support solutions
  • Demonstrated ability to work independently and with others
  • Excellent analytical skills where problems are very unusual and extremely difficult
  • Experience with business process re-engineering
  • Demonstrated knowledge of supported discipline
  • Broad technical experience across technical components including infrastructure, network, applications, data, and information security
  • Familiarity with Marriotts existing information architecture, application portfolio, and information management methodology
  • Knowledge of emerging technologies, including those new to the Marriott environment, Salesforce, as well as those that are new to the information systems industry