Automotive Service Consultant

4 days ago


Katy, Texas, United States Christian Brothers Automotive Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Christian Brothers Automotive. As an Automotive Service Advisor, you will play a critical role in building relationships with our guests and ensuring their satisfaction with our services.

Key Responsibilities
  • Guest Service: Greet every guest with hospitality and respect, presenting the best solution to properly repair their vehicle in a clear and concise manner.
  • Workflow Management: Manage the store's workflow in an effective and efficient manner, ensuring that all repairs are performed to proper specifications.
  • Sales and Marketing: Consistently and effectively sell our services without jeopardizing honesty and integrity, building long-term relationships between the store, yourself, and the guest.
  • Teamwork: Work together as a team and assist other employees as needed, maintaining a positive attitude and team atmosphere at all times.
Requirements
  • Education and Experience: Current driver's license, driving record acceptable to our current insurance carrier, proficiency in Windows-based computer software and automotive store applications, and experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
  • Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm, being on your feet the majority of the workday, occasionally lifting and carrying objects over 50 lbs, and keeping a brisk work pace in a high-volume environment.
About Us

Christian Brothers Automotive is a leading provider of precision auto repair with a philosophy of people first. Our 300+ locations offer modern facilities equipped with manufacture-level diagnostic equipment and the latest factory scan tools. We offer our technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.



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