Rental Car Experience Specialist
5 days ago
The Hertz Local Edition is a dynamic team of professionals dedicated to providing exceptional rental car experiences for Lyft and Uber drivers. We are committed to delivering the fastest, easiest, and most valued experience possible.
Job Description
We are seeking a highly skilled Rental Car Experience Specialist to join our team. As a key member of our team, you will be responsible for facilitating the rental car process, ensuring optimal operational efficacies, and providing exceptional customer service. Your primary goal will be to create a seamless experience for our customers, from initial inquiry to final drop-off.
Key Responsibilities:
- Ensure vehicles are prepared for customer pick-up, including thorough inspections, cleaning, and fueling
- Process rentals and provide clear instructions on vehicle usage and return procedures
- Assist with post-rental inquiries, addressing any issues or concerns promptly and professionally
- Communicate effectively with customers, responding to phone inquiries and resolving any issues efficiently
Requirements
To succeed in this role, you must possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You should have previous experience in customer-facing roles, preferably in a fast-paced environment.
Skills and Qualifications:
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational and time management skills
- Previous experience in customer service or a related field
- A valid driver's license with a clean driving record
What We Offer
We offer a competitive hourly wage of $15.00, flexible scheduling, and opportunities for growth and development within our team. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.
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