Mountain Experience Expert
7 days ago
We are seeking a highly skilled and enthusiastic Mountain Experience Expert to join our team at Vail Resorts.
About the RoleThis role is responsible for delivering exceptional guest experiences through world-class service, assisting customers with rental equipment, and providing gear and services for an unforgettable outdoor adventure.
Key Responsibilities- Provide outstanding customer service in a retail environment
- Fits guests with rental equipment and explains its operation, safety practices, and guest responsibility
- Work collaboratively with colleagues to maintain high safety standards
- May involve cashiering, retail sales, or other duties as assigned
- Ability to work a flexible schedule, including nights, holidays, and weekends
- Commitment to delivering exceptional customer service
- Maintain a working knowledge of products and industry trends
- Ability to stand and move in an active, team-oriented environment for extended periods
- Fluent communication skills in English
We offer a competitive salary range of $20.00 per hour, free passes, ski lessons, 40% retail discounts, Epic Service training, and wellness benefits.
What We Offer- Ski/Mountain Perks: Free passes, discounted lift tickets, and free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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