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Front Desk Associate

2 months ago

Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full time
Job Summary

We are seeking a highly motivated and detail-oriented Night Auditor to join our team at Rapid City Best Western Ramkota Hotel. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional service to our guests.

Key Responsibilities:
  • Verify guest arrivals and process payments in a timely and accurate manner
  • Provide excellent customer service and respond to guest inquiries and concerns
  • Maintain accurate records and reports, including guest accounts and hotel operations
  • Collaborate with other hotel staff to ensure seamless service and resolve any issues that may arise
  • Perform other duties as assigned to support the hotel's operations
Requirements:
  • High School diploma or equivalent required
  • Previous experience in a hospitality or customer service role preferred
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on hotel stays and other perks