VP Customer Relationships Director
3 days ago
At Masabi, we're seeking a highly skilled VP Customer Relationships to lead our team of Account Managers. As a key member of our executive leadership team, you'll be responsible for developing and executing strategies to drive revenue growth and customer satisfaction.
Key Responsibilities:- Lead, mentor, and develop a high-performing team of Account Managers
- Negotiate contract extensions and renewals with key customers
- Define account-specific plans and consult on fare collection strategies
- Work closely with the CEO and CFO to set revenue targets and drive business growth
- Identify untapped upselling and cross-selling opportunities to drive revenue growth
- Craft and implement robust strategies for agency engagement and customer retention
- Build and maintain high-value customer relationships to drive loyalty and retention
- Act as a senior escalation point for issue resolution and customer complaints
- Advocate for the team and customers to drive business growth and customer satisfaction
- Strong leadership and teamwork mindset
- Experience collaborating with executive leadership teams
- Experience building and mentoring high-performing teams
- Experience in relationship management and business development
- Track record of meeting revenue targets and driving business growth
- Experience negotiating complex contracts in the transit industry
- Exposure to transit industry thought leadership and trends
- Strategic thinking and problem-solving skills
- Unlimited growth potential and opportunities for professional development
- Generous compensation and benefits package
- A dynamic and supportive work environment
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VP Customer Support Leader
3 weeks ago
Atlanta, Georgia, United States Sage Hibernia Ltd Full timeJob Title: VP Customer SupportWe are seeking a highly experienced and visionary VP Customer Support to join our Global Customer Operations Function at Sage Hibernia Ltd.About the RoleThe successful candidate will be responsible for leading our customer support strategy, driving transformation, and delivering exceptional customer experiences across all Sage...
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Mobile Customer Service Agent
1 week ago
Atlanta, Georgia, United States Stratejic Relationships Full timeMobile Customer Service RepresentativeThe Mobile Customer Service Representative is a key role at Stratejic Relationships, responsible for delivering exceptional support to customers via mobile platforms. This includes providing prompt and efficient resolution of inquiries and issues, acting as the primary point of contact for customers, and managing...
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VP of Client Services Director
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Atlanta, Georgia, United States Truist Financial Corporation Full timeJob Title: VP/Director, CIB Credit Delivery Portfolio ManagerTruist Financial Corporation is seeking a highly skilled VP/Director, CIB Credit Delivery Portfolio Manager to join our team. As a key member of our Corporate and Investment Banking division, you will be responsible for managing a large portfolio of clients and owning the overall quality and...
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VP, Customer Success
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Client Relationship Director
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Atlanta, Georgia, United States CliftonLarsonAllen Full timeAbout CLA:CLA is a top 10 national professional services firm dedicated to creating opportunities for our clients, people, and communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services.We strive to build a culture that values diversity, inclusivity, and collaboration, allowing us to truly know and help...
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VP of Marketing
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VP of Marketing
2 days ago
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Account Sales Director
3 weeks ago
Atlanta, Georgia, United States FORWARD Platform Full timeJob Title: Account Sales DirectorAt FORWARD Platform, we are seeking an experienced Account Sales Director to drive sales revenue and manage relationships with specified customers within an assigned geographical region and market segment.Key Responsibilities:Build high-trust customer relationships, resulting in closed business to achieve quotaContribute to...
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Client Relationship Director
4 weeks ago
Atlanta, Georgia, United States CliftonLarsonAllen Full timeAbout the RoleCLA is seeking a Client Relationship Director to join our growing CAAS practice in Atlanta. As a key member of our team, you will be responsible for maintaining and expanding existing client relationships, building a network of contacts, and identifying new business opportunities.Key ResponsibilitiesMaintain and expand existing client...
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VP of Market Development
3 days ago
Atlanta, Georgia, United States Comcast Corporation Full timeJob SummaryThe VP, Market Development is a key leadership role responsible for driving long-term strategy, sales growth, and service delivery for residential and commercial network expansion across ten states in the Southeastern United States for Comcast's Big South region.Key ResponsibilitiesLead the development and execution of strategic plans to drive...
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VP of Product Management
1 day ago
Atlanta, Georgia, United States Superior Essex Full timeJob Title: VP of Product ManagementAt Superior Essex, we are seeking a highly skilled and experienced VP of Product Management to lead our product strategy and development efforts. This is a key role for driving organic growth and identifying inorganic opportunities.Key Responsibilities:Develop and execute product roadmaps and business plans for all product...
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VP Regional Vertical Sales Leader
2 weeks ago
Atlanta, Georgia, United States JAS Full timeJob Title: VP Regional Vertical SalesJAS is a leading international supply chain services and solutions company, dedicated to delivering innovative and tailored solutions to our clients. We are seeking an experienced and results-driven VP Regional Vertical Sales to join our team and drive growth in our Global Pharma and Healthcare vertical.Key...
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Client Relationship Director
3 weeks ago
Atlanta, Georgia, United States CliftonLarsonAllen Full timeAbout the Role:CLA is seeking a Client Relationship Director to join our growing CAAS practice in Atlanta. As a key member of our team, you will be responsible for maintaining and expanding existing client relationships, building a network of contacts, and identifying new business opportunities.Key Responsibilities:Maintain and expand existing client...
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Cybersecurity Expert
23 hours ago
Atlanta, Georgia, United States Stratejic Relationships Full timeAbout Us:At Stratejic Relationships, we're dedicated to building strong, strategic connections that drive innovation and growth. Our mission is to empower businesses by fostering impactful partnerships that lead to long-term success.We're a team of experts with deep industry knowledge and a passion for collaboration and trust. We understand that in today's...
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Director of Customer Service Operations
4 weeks ago
Atlanta, Georgia, United States Scan Full timeJob Title: Director of Customer ServiceWe are seeking an exceptional Director of Customer Service to join our team at Scan, a digital health scale-up making diagnostics accessible, fast, and transparent. As a key member of our operations team, you will play a critical role in delivering an exceptional customer experience and driving business growth.About the...