Customer Service Expert

3 weeks ago


Houston, Texas, United States U-Haul Full time

Are you looking for a rewarding career in customer service? U-Haul is seeking friendly and motivated individuals to join our team as Customer Service Representatives. Located at 13330 I 10 E, Houston, Texas, this position offers on-the-job education and opportunities for advancement.

Salary

The estimated salary for this role is $12-$15 per hour, based on national averages for similar positions in the United States.

About the Job

This part-time customer service position involves assisting customers with U-Haul products and services, managing rentals and inventory using smartphone-based technology, and ensuring equipment is clean and inspected. You will also be responsible for answering questions, educating customers about products and services, preparing rental invoices, and accepting equipment returned from rentals.

Requirements
  • A valid driver's license and good driving record are required.
  • You must have a high school diploma or equivalent.
Work Environment

The work environment involves moderate risks or discomforts which require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. You may be required to use protective clothing or gear like masks, goggles, gloves, or shields.

Benefits

As a U-Haul employee, you can enjoy benefits such as career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, and Dave Ramsey's SmartDollar Program.



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