Patient Access Manager

5 days ago

Chapel Hill, Tennessee, United States Williamson Health Full time
Job Summary

Williamson Health is seeking a highly skilled Patient Access Manager to join our team. As a key member of our Patient Access Department, you will be responsible for planning, directing, and evaluating the processes performed in our various locations.

Key Responsibilities
  • Coordinate daily operations of the Patient Access department in all assigned locations.
  • Recommend and implement changes to current processes in a cost-effective manner.
  • Coordinate staffing of Patient Registration department to ensure maximum effectiveness and efficiency.
  • Ensure cash management procedures are current and being followed.
  • Facilitate staff development, assist with the orientation/training of new personnel, and participate in the development of educational programs for co-workers.
  • Maintain knowledge and communicate with staff regarding changes in systems and/or processes.
  • Work closely with other departments on issues pertaining to the registration process.
  • Complete employee evaluations and reviews with staff in a timely manner in accordance with JCAHO standards.
  • Complete time and attendance edits timely and maintain accuracy in accordance with hospital and departmental policies.
Requirements
  • College degree preferred, equivalent work experience will be considered.
  • Must have a working knowledge of Patient Access and processes.
  • Must be detailed oriented with knowledge of insurances and insurance assignment, collections, and good communication skills to convey department and hospital policies.
  • At least five years of clerical office experience.
  • At least five years of patient access management experience required.
Working Conditions

Able to communicate in English verbally and legibly. Efficient oral and written communication. Prolonged sitting, consistent keyboard and terminal usage. Standing, walking, bending. Ability to push patients in wheelchairs. Ability to work well under pressure, to function dependently and independently.

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