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Health Center Operations Manager RN
2 months ago
About the Role:
Premise Health is seeking a highly skilled and experienced Health Center Group Manager RN to join our team. As a key member of our operations team, you will be responsible for managing and coordinating technical and administrative staff and health center operations for multiple health centers across a contract(s).
Key Responsibilities:
- Oversee the management of multiple health centers and lines of service across a contract(s).
- Manage staff typically composed of clinical providers, administrative staff, and technical roles (Radiology, Physical Therapy, etc.).
- Manage multiple technical Team Leads and all daily operational processes for Medical Directors and clinical providers.
- Assist in the creation of site-specific goals and measurements related to the needs of the client(s).
- Effectively communicate across the various sites to ensure consistency in messaging.
- Compile input for the performance appraisal process for all staff members.
- Responsible for following appropriate processes for hiring, staff development, and performance management and provides input to Director of Client Operations (DCO) as needed.
- Responsible for interviewing, training, and the successful orientation and onboarding of new hires.
- Manage daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.
- Identify process improvement opportunities, workflow efficiencies, and presents resolutions and recommendations to the DCO.
- Makes recommendations regarding staffing model based on objective scheduling & volume analysis – presents to DCO for approval.
- Understand and comply with all regulatory, procedural, and licensing requirements.
- Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.
- Coaches and provides feedback to staff on a regular basis.
- Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests, etc.
- May serve as a client contact and provide reports and summaries of health center activities.
- Communicates and coordinates Corp messages and ensures implementation of policies and procedures.
- Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.
- Works collaboratively with the Medical Director at the site to manage internal medical staff site issues.
- Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.
- Acts as the health center's infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
- May provide patient care if qualified.
Requirements:
- Bachelor's degree or equivalent work experience required.
- Current license as a LPN/LVN, RN, or NP/PA in practicing state.
- Certification in Occupational Health (COHN/COHN-S) may be required for some sites.
- Current hands-on certification in AHA or ARC Basic Life Support for healthcare providers is required.
- Minimum 3+ years' experience in the medical field.
- 2 – 3 years' management experience.
- Prior management experience managing a large group a must.
- Experience accessing CDC, WHO, APIC, or other industry standards for Infection Prevention practices.
Preferred Qualifications:
- Excellent computer skills (Internet software, spreadsheet, word processing, etc.).
- Demonstrated problem-solving and workflow management skills.
- Excellent Communication skills.
- Healthcare and Fitness experience preferred.
- Training skills preferred.
- Knowledge and experience with Electronic Medical Records preferred.
About Premise Health:
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
