Co Store Manager

4 hours ago


Culver City, California, United States True Religion Brand Jeans Full time
Job Overview

We are seeking a highly motivated and experienced Co-Store Manager to join our team at True Religion Brand Jeans. As a Co-Store Manager, you will be responsible for assisting in driving positive results, leading by example, and supporting and adhering to all company initiatives and expectations.

Key Responsibilities
  • Driver Results: Understands the Key Performance Indicators (KPIs) and how to produce positive results while staying in line to store budgets. Able to work a flexible schedule, including weekends and evening shifts, to meet business needs.

  • Communicates Effectively: Communicates clear priorities, expectations, and relevant information in a timely manner. Demonstrates solid listening skills allowing others to convey information and ideas without interruption. Creates an open climate where all associates are comfortable expressing their views.

  • Motivates and Inspires: Through enthusiasm, a positive attitude and personal example, inspires others to achieve company goals, grow professionally and strive for excellence. Demonstrates integrity through consistency in processes and using the same standards for the whole team.

  • Takes Initiative and Establishes Plan: Takes personal responsibility to make decisions and take action. Makes immediate impact on the business, does not wait for business to happen on its own. Demonstrates an organized approach to workload planning and scheduling effectiveness.

  • Solves Problems and Uses Good Judgments: Uses objective fact finding to determine the root cause and resolve problems. Does not allow emotions to take over when making decisions. Weighs all options and evaluates the best solution.

  • Develops Employees: Sees the value of training and provides clear direction, honest and consistent feedback, coaching and encouragement to ensure that employees develop to their fullest potential.

  • Committed to Improvement: Is open and receptive to new ideas and adapts his/her behavior to meet store needs. Understands the big picture and focuses on the organization and not just the individual goals.

  • Demonstrates Strong Interpersonal Skills: Demonstrates the ability to work with a diverse population and strives to achieve understanding and harmony in the workplace.

  • Adapts to Change: Remains flexible and positive in the face of conflicting direction and last-minute changes. Is open and receptive to new ideas and willing to take risks and adapt behavior to meet emerging challenges and opportunities.

  • Embraces Teamwork: Places the good of the store before personal success or recognition. Supports members of the team and genuinely wants others to succeed.

Talent
  • Actively fills open positions in a timely manner.

  • Understands the importance of networking and recruiting to build a high performing team that is dedicated to driving positive results.

  • Supports on-boarding and training of sales associates.

  • Partners with supervisor to develop a Succession Plan to identify and coach future leaders for internal opportunities.

  • Effectively communicates KPI goals & hourly reads to coach the team in driving results and achieving goals.

  • Evaluates team's performance. Partners with supervisor to document and deliver appropriate levels of feedback and recognition.

Customer Experience
  • Creates and maintains a customer focused environment to deliver an exceptional customer service experience though exhibiting True Religion's Selling Culture.

  • Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers.

  • Represents company in a professional and positive manner.

  • Effectively communicates daily goals & hourly reads to achieve goals while coaching in the moment to improve or praise customer service engagement.

Operations
  • Follows and shares all stores communications with team for awareness and development in an effective and timely manner.

  • Schedules effectively to drive positive results, support traffic and complete tasks. Controls payroll hours to budget goal.

  • Trains associates on all company's policies and procedures and holds team accountable for comprehension and compliance.

  • Delivers an exceptional shopping experience to all customers to drive results through effective MOD (Manager on Duty) segments and expectations.

  • Protects all company assets through training, awareness and partnership with Loss Prevention.

Visual Merchandising
  • Adheres to and maintains the brand's visual merchandising guidelines and uploads photos for review in a timely manner.

  • Monitors inventory levels proficiently. Manages the shipping and receiving process for inventory integrity, processes shipment in a timely manner and recovers & replenishes the salesfloor to maximize sales and inventory performance.

  • Maintains a neat, clean, and organized store/stockroom while ensuring the integrity of the brand.

Requirements
  • Minimum of 3-5 years' experience as a specialty Retail Manager in relevant traffic, volume and unit intensity, or comparable management experience.

  • High School diploma or equivalent required; bachelor's degree preferred.

  • Excellent customer engagement, talent development, visual presentation, and operational skills.



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