Medical Services Coordinator
5 days ago
This is a dynamic role at Cleveland Area Hospital Holdings Inc, providing top-notch patient care and ensuring seamless access to medical services.
We are seeking an individual who can effectively communicate with patients, staff, and external parties while maintaining confidentiality and adhering to HIPAA regulations.
The ideal candidate will have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service, answering phone calls, scheduling appointments, and addressing patient inquiries.
- Register patients, collect demographics, financial information, and verify insurance eligibility as necessary.
- Coordinate with providers to prepare charts, enter charges, and manage patient records.
- Operate office equipment, including computers, printers, copiers, and fax machines.
- Comply with organizational policies, procedures, and regulatory requirements.
Requirements:
- High school diploma or equivalent required; minimum one year of job-related experience preferred.
- Strong communication, customer service, and leadership skills essential.
- Familiarity with medical terminology and procedures beneficial.
Working Conditions:
The physical demands of this role include standing, walking, talking, hearing, and using hands to finger, handle, or feel objects. The employee may be exposed to communicable diseases and must use appropriate body mechanics techniques when lifting objects up to 20 pounds.
Estimated Salary:$45,000 - $55,000 per year, depending on experience.
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