Patient Services Coordinator
3 weeks ago
This position is the key role in the smooth operations of a fast-paced clinical department. The Patient Services Coordinator acts as a primary interface between patients, field clinicians, referral sources, Clinical Manager, Resource Clinician and other agency departments including Intake, Authorizations, and Pharmacy staff. Coordinates patient scheduling for each ordered discipline from admission through discharge process. Coordinates schedules to ensure timely and accurate patient visits and to prevent non-billable and missed visits. Serves as a liaison between patients/families, & external/internal customers to provide a supportive experience. Proactively addresses STAT/same day scheduling requests for all ordered disciplines. Addresses missed, declined, unverified, and reassigned visits with field staff daily. Initiates and maintains ongoing communication between disciplines assigned to each patient through discharge. Communicates with all new patients prior to admission. Verifies demographics for accuracy and prepares patient/caregiver for expectations of first home care visit. Directly and promptly customer inquiries to provide a supportive and timely response to patients/families. Utilizes appropriate resources. Reports patterns of field clinician non-compliance with processes to clinical manager to bring processes in line with expectations. Refers only complex and/or clinical issues to Clinical Manager/Resource Clinician for follow-up. Demonstrates knowledge of patient skilled needs and homebound status for physician ordered services. Manages daily, weekly assigned tasks and reports. Ensures confidentiality of patient information. Answers telephone inquiries in a courteous, timely, and efficient manner. Maintains positive relationships with all contacts and co-workers to provide a quality customer service experience. Demonstrates expert interpersonal and communication skills with patients/caregivers and clinicians at all times. Maintains professionalism and composure under highly stressful situations. Possesses proficiency in information technology to facilitate timely communication to internal/external staff. Maintains in-depth knowledge of the electronic medical record. Provides cross-coverage within the department as needed. Participates in weekend and occasional observed holiday rotation as scheduled. Attends and actively participates in department/agency meetings. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Full time 40 hours per week. This position is in Home Care Services. After the 90 day new hire orientation the position will become hybrid. Monday-Friday with rotating weekends and holidays. This is the day shift. Qualifications: High School Equivalent / GED required. Bachelor's Degree preferred. 1+ years experience in patient registration, scheduling, insurance office or related medical field required or corresponding Bachelor's degree. Basic knowledge of third party payor and managed care insurance requirements. Basic medical terminology and ICD-10 coding knowledge. Detail-oriented and organized with good analytical and problem solving ability. Ability to run reports and analyze data. Excellent customer service, communication, presentation and relationship building skills. Ability to multi-task as well as function independently in a fast-paced and often stressful work environment. Ability to exercise independent judgment and maintain confidentiality. Ability to troubleshoot, resolve and follow-up on high profile issues. Demonstrated ability to use PCs, Microsoft Office and general office equipment (i.e. printers, copy machine, fax machine.
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Patient Services Coordinator, LN
5 days ago
Cleveland, United States VitalCaring Full timePatient Services Coordinator, LN at VitalCaring summary: The Patient Services Coordinator, LN at VitalCaring plays a critical role in connecting patients with home health care services and ensuring smooth transitions of care. This position requires strong organizational and communication skills to schedule patient services and coordinate between...
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Patient Services Coordinator, LN
3 weeks ago
Cleveland, United States VitalCaring Full timePatient Services Coordinator, LN at VitalCaring summary: The Patient Services Coordinator at VitalCaring is responsible for linking patients to the necessary home health care services while ensuring efficient scheduling and coordination among patients, families, and care teams. The role requires strong communication skills, a proactive attitude, and a...
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Patient Services Coordinator, LN
3 weeks ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Services Coordinator, LN
3 months ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Dining Service Coordinator
3 weeks ago
Cleveland, Ohio, United States Morrison Healthcare Full timePatient Dining Service Coordinator OpportunityMorrison Healthcare is seeking a Patient Dining Service Coordinator to coordinate meal service and special requests for the Patient Dining Program.Main Responsibilities:Oversee systems and processes to ensure Patient Dining Program objectives are met.Supervise Patient Dining Associates and ensure they provide...
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Patient Services Coordinator, LN
3 months ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Services Coordinator, LN
2 months ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Services Coordinator, LN
2 months ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Services Coordinator, LN
2 months ago
Cleveland, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
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Patient Meal Service Coordinator
3 weeks ago
Cleveland, Ohio, United States Morrison Healthcare Full timeMorrison Healthcare is seeking a skilled Patient Meal Service Coordinator to join our team. This role is responsible for coordinating patient meal service and special requests, ensuring that patients receive the nutrition they need to recover and heal.About UsWe are a leading national food and nutrition services company, dedicated to serving more than 806...
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Multilingual Patient Services Coordinator
1 week ago
Cleveland, Ohio, United States Care Alliance Full timeAbout the RoleAs a highly skilled and compassionate Multilingual Patient Services Coordinator, you will be responsible for providing exceptional patient experience by delivering accurate and timely information in both English and Spanish. This role is perfect for an individual with excellent communication skills, a strong attention to detail, and a passion...
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Multilingual Patient Service Coordinator
3 weeks ago
Cleveland, Ohio, United States Care Alliance Full timeJob DescriptionWe are seeking a highly skilled and experienced Multilingual Patient Service Coordinator to join our team at Care Alliance Health Center.The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to fluently communicate in English and Spanish.This role is responsible for providing critical first...
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Patient Services Coordinator, LN
4 days ago
Cleveland, MS, United States VitalCaring Full timePatient Services Coordinator, LN at VitalCaring summary: The Patient Services Coordinator, LN at VitalCaring plays a critical role in connecting patients with home health care services and ensuring smooth transitions of care. This position requires strong organizational and communication skills to schedule patient services and coordinate between patients,...
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Dining Service Coordinator
3 weeks ago
Cleveland, Ohio, United States Crescent Services Full timeThe Crescent Services is seeking a skilled professional to fill the role of Dining Service Coordinator. This position requires collaboration with our culinary team to prepare food items in accordance with production requirements and quality standards, ensuring a safe and sanitary work environment.About Our CompanyWe are a renowned hospitality provider,...
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Patient Care Coordinator
1 month ago
Cleveland, United States Upperline Health Full timeUpperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. We put patients at the center of value-based care....
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Patient Assessment Coordinator
4 months ago
Cleveland, United States CommuniCare Health Services Corporate Full timePatient Assessment Coordinator - RN / LPN / Social WorkerSkilled Nursing and Rehab CentersCommuniCare Health Services is currently recruiting a Patient Assessment Coordinator to identify patients for potential admission into our Akron/Youngstown, OH area facilities and to maintain positive relationships with current referral sources. The Patient Assessment...
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Patient Services Coordinator, LN
2 months ago
Cleveland, Mississippi, 38732, Bolivar County, MS, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they...
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Patient Assessment Coordinator
4 months ago
Cleveland, United States CommuniCare Health Services Corporate Full timePatient Assessment Coordinator - RN / LPN / Social Worker Skilled Nursing and Rehab Centers CommuniCare Health Services is currently recruiting a Patient Assessment Coordinator to identify patients for potential admission into our Akron/Youngstown, OH area facilities and to maintain positive relationships with current referral sources. The Patient Assessment...
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Patient Advocate
2 days ago
Cleveland, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Cleveland, OH. The Full Time schedule for this role will be Monday-Friday; 8am-4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover...
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Patient Services Coordinator, LN
1 month ago
Cleveland, MS, United States VitalCaring Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
