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Customer Service Advocate

2 months ago

Portland, Oregon, United States Best Buy Full time

Customer Experience Specialist (Advisor) - Job Overview

Position Summary:

  • Full-time entry-level roles available
  • Backup childcare options provided
  • Tuition support for employees and their dependents
  • Attractive employee discounts
  • Comprehensive medical and dental benefits, along with paid time off
  • Incentives for engaging with new product knowledge
  • Opportunities for self-directed learning in areas such as sales, leadership, time management, and diversity & inclusion

Company Overview:
Best Buy is committed to delivering exceptional service to our varied customer demographic. We aim to foster an inclusive and supportive workplace where every team member can excel and contribute to our collective mission.

Key Responsibilities:

  • Welcome and interact with customers in a courteous manner
  • Suggest products and services tailored to customer requirements
  • Act as a brand representative for Best Buy
  • Assist customers with purchases, returns, and exchanges
  • Stay informed about product knowledge and promotional activities
  • Maintain a well-stocked and organized department

Essential Qualifications:

  • Ability to succeed in a dynamic, team-focused environment
  • Availability for a flexible work schedule