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Patient Financial Services Specialist

2 months ago

Cuyahoga Falls, Ohio, United States Western Reserve Hospital Full time

Job Summary

We are seeking a skilled Patient Financial Services Specialist to join our team at Western Reserve Hospital. In this role, you will be responsible for reviewing and resolving patient account inquiries, providing financial counseling, and initiating payment plans.

Key Responsibilities

  • Review and research patient account inquiries, resolving issues and providing accurate information
  • Provide financial counseling to patients, helping them understand their account balances and payment options
  • Initiate payment plans and communicate with patients to ensure timely payments
  • Maintain confidentiality of patient and financial information
  • Perform multiple tasks and prioritize responsibilities to meet deadlines

Requirements

  • High school diploma or equivalent
  • At least three years of experience in healthcare billing and/or follow-up or hospital customer service
  • Proficient in standardized PC applications
  • Excellent interpersonal and organizational skills

What We Offer

Western Reserve Hospital offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.