Office Service Representative II
4 weeks ago
We are seeking a highly organized and detail-oriented Office Service Representative II to join our team at Canon Business Process Services. In this role, you will be responsible for providing exceptional customer service and mailroom support to our clients.
Key Responsibilities- Customer Service: Insure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
- Mailroom Operations: Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
- Supply Management: Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat.
- Administrative Support: Provide reception work such as answering telephones, taking messages and greeting visitors. Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
- High school Diploma or equivalent
- 2-5 years' experience working in a mailroom or professional office environment
- Knowledge of metering, weighting, logging and other shipping procedures
- Proficiency in computer skills preferred
- Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
- Competitive pay & benefits
- Comprehensive training and development programs that prepare employees to advance from within
- A company focused on creating a positive work and client environment
- Employee discounts on entertainment, products, and services nationwide
We are an equal opportunity employer and welcome applications from diverse candidates.
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