Program Analyst

2 weeks ago

Washington DC USA, United States H2 Performance Consulting Corporation Full time
Job Title: Program Analyst

H2 Performance Consulting Corporation is seeking a highly skilled Program Analyst to support the Program Management Office and a team of practitioners on the Navy's Pay Operations support project. The successful candidate will have a proven track-record supporting a program management office and hands-on experience utilizing Microsoft Project.

Job Summary

The Program Analyst will be responsible for performing operational research and synthesizing information related to pay and payroll operations, organizational practices, policies, compliance, etc. The ideal candidate will have strong writing and communication skills, with the ability to create documents, facilitate meetings, and brief information to the project team.

Key Responsibilities
  • Work under general supervision of the workstream lead to execute advisory and operations activities.
  • Perform data analysis and synthesize information related to pay and payroll operations.
  • Draft documents, including status reports, summary presentations, agendas, invites, emails, and other communication documents.
  • Conduct data calls, including plan, coordinate, distribute, manage inputs, consolidate, and document summary findings for various information and/or data requests.
  • Develop and/or update business process narratives, process workflows, and SOPs using reference materials and manage all review cycles.
  • Support issue/problem management, including daily identification, tracking, root cause analysis, and updating status of resolution in the appropriate tracker.
  • Support action item management, including daily identification, tracking, follow-up with workstreams as needed.
  • Reference applicable government policies, guidance, and processes to effectively track and manage assigned tasks.
  • Use Excel to perform basic functions, including data entry, formatting, sorting, formulas, pivot tables, etc., for various documents.
  • Use PowerPoint to develop various presentations, including content elicitation, content creation, content synthesis based on target audience, graphs, charts, tables, etc.
  • Use SharePoint, MS Teams, Excel, and other tools/applications to workshare, store information, complying with document/folder version control requirements.
  • Use available tools to conduct qualitative and quantitative data analysis and summarize findings.
  • Conduct meeting facilitation, interviews, and focus groups, including logistics, agendas, notes, monitoring chat box, screen share, reviewing materials, etc., using MS Teams or Zoom.
  • Work autonomously and/or interact with clients and workstreams to identify, document, track, monitor, and support resolution of various project issues and risks.
  • Lead planning and execution of ad hoc special projects and/or tasks, including coordinating inputs from various workstream and client partners.
Qualifications and Education Requirements
  • Clearance: Minimum SECRET clearance.
  • Education: Bachelor's degree in mathematics, statistics, business, law, engineering, social sciences, physical/applied sciences, or management discipline such as business administration, accounting, finance, economics, or management information technology.
  • Experience:

o Level I: Must have at least 10 years of experience in data analysis, statistical analysis, financial analysis, marketing, or public affairs with experience with the Federal Budget Process, PPBE, and Navy POM preferred.

o Level II: Must have at least 7 years of experience in data analysis, statistical analysis, financial analysis, marketing, or public affairs with experience with the Federal Budget Process, PPBE, and Navy POM preferred.

Desired Skills
  • Ability to work independently and flexibility working within a dynamic-integrated team environment (e.g., clients and project team members) on Eastern Standard Time Zone.
  • Ability to manage competing priorities and deadlines in a dynamic environment and be open to shift in tasks daily to meet client demand.
  • Comfort learning and working in applications/tools including Microsoft Office (Excel/PowerPoint/Visio/Word/ Teams/OneNote/SharePoint), Zoom, etc.
  • Strong writing and communication skills, which will be used to create documents, facilitate meetings, and brief information to the project team.
  • Ability to prioritize and manage own workload and consistently meet all deadlines timely.
  • Ability to quality control own work consistently and attention to detail to deliver quality work products and services.
  • Ability to work autonomously and interact with clients to identify, document, track, monitor, resolve project issues, escalations, trends, risks, mitigations, etc.
  • Ability to independently with limited guidance to draft, update, and proof documents and templates (spreadsheets, process maps, presentations, standard operation procedures).
  • Ability to update, store, and maintain documents with appropriate version control standards on the SharePoint, MS Teams workshare site, etc.

Qualified candidates may submit their resume to the career section of our company website at [insert website URL]. All resumes will be reviewed within 5 business days, and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

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