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Sales and Customer Service Representative
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Sales and Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our front desk team, you will play a vital role in driving sales growth, providing exceptional customer service, and contributing to the overall success of our business.
Key Responsibilities:
- Drive membership sales and member retention through effective communication and relationship-building skills
- Create a positive customer experience by providing personalized service and addressing client needs
- Educate clients on the benefits of our wellness programs and services
- Multi-task and prioritize tasks to ensure seamless operations, including answering phones, setting appointments, and processing payments
- Assist in maintaining a clean and organized work environment
Benefits:
- Competitive compensation package, including base pay and commission opportunities
- Excellent medical, dental, and vision plans
- Paid time off and comprehensive 401K package
- 45% discount on products and services
- Employee referral bonuses and recognition programs
About Us:
Massage Envy is a leading provider of massage and wellness services, with a strong commitment to customer satisfaction and employee development. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and advancement.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional experiences
- Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
At Massage Envy, we are committed to providing a positive and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
