Customer Service Representative/Inside Sales Specialist
3 days ago
Daikin Comfort Technologies Distribution, Inc. is seeking a skilled professional to fill the role of Customer Service Representative/Inside Sales Representative. This position is responsible for selling the organization's products and services to prospective and established customers. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment.
Key Responsibilities- Provide exceptional customer service via face-to-face, phone calls, and emails.
- Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates.
- Recommend alternate products based on cost, availability, or specifications as needed.
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Educate customers about product terminology, features, and benefits to improve sales and customer satisfaction.
- Provide accurate information regarding availability of in-stock items.
- Assist customers with warranties and returns.
- Collaborate with the Branch Manager to determine best methods to resolve problems and ensure customer satisfaction.
- Periodically reach out to customers to determine satisfaction with the organization, products, and services.
- Maintain records and prepare reports on sales activities.
- 3-6 years of progressive sales experience.
- 3 plus years in the HVAC industry.
- High School diploma or GED equivalent, some colleges preferred.
The ideal candidate will be able to perform essential responsibilities with or without reasonable accommodations. Daikin Comfort Technologies Distribution, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.
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Beaumont, Texas, United States Daikin Full timeJob Title: Customer Service Representative/Inside Sales RepresentativeDaikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to join our team as a Customer Service Representative/Inside Sales Representative. As a key member of our branch operations group, you will be responsible for selling our products and services...
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Beaumont, Texas, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob Title: Customer Service Representative/Inside Sales RepresentativeJob SummaryDaikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to fill the role of Customer Service Representative/Inside Sales Representative. This position requires excellent communication and customer service skills, as well as the ability to...
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Beaumont, Texas, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob Title: Customer Service Representative/Inside Sales RepresentativeDaikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to join our team as a Customer Service Representative/Inside Sales Representative. This role is responsible for selling the organization's products and services to prospective and established...
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