Customer Service Lead

2 weeks ago


Columbia, South Carolina, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, ensuring a positive shopping experience for all customers.
  • Train and develop new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed in their roles.
  • Perform shift supervision, ensuring that all store operations are running smoothly and efficiently.
  • Complete all store merchandise build-to's, ensuring that our shelves are fully stocked and visually appealing.
  • Receive and verify vendor deliveries, ensuring that all products are received in good condition and accurately accounted for.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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