Customer Service Lead

9 hours ago


Columbia, South Carolina, United States Burlington Full time
Customer Service Lead Role Summary

As a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. You will also assist the management team in communicating promotions and company updates. Additionally, you will monitor and validate returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for cashiers and other team members.

Key Responsibilities:
  • Direct cashier coverage and customer flow at the front of lines
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for cashiers and other team members

What You Will Gain:

As a Customer Service Lead at Burlington, you will gain valuable experience in customer service, team management, and communication. You will also have the opportunity to develop your leadership skills and work in a fast-paced retail environment.
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