Customer Relations Associate

3 weeks ago


Burbank, California, United States State Farm Insurance Full time

As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Key responsibilities include:

Key Responsibilities:

  • Assist customers with their insurance needs, providing personalized support and guidance.
  • Process policy changes, claims, and payments accurately and efficiently, ensuring seamless customer experiences.
  • Collaborate with team members to ensure a positive and collaborative work environment.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
  • Participate in ongoing training and development programs to enhance knowledge and skills.

About State Farm Insurance:

State Farm Insurance is a leading provider of insurance and financial services, committed to helping customers achieve their goals and protect their futures. As a representative of our company, you will have the opportunity to make a meaningful impact on the lives of our customers and contribute to a positive and collaborative work environment.



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