Customer Service Administrator II
4 weeks ago
The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with business managers/Customer Account Managers/Regional Sales Managers as required. This includes either pre-award or post-award activities. Assuring appropriate communication between the company, its customers and regulatory agencies.
Key Responsibilities- Review and negotiate customer purchase orders for compliance to Crane policies and applicable export and/or Government regulations.
- Administer and manage purchase orders by flowing down essential requirements through the business to ensure these requirements are met in a cost-effective and timely manner.
- Prepare timely responses to customer requests for quotes (RFQ) through internal coordination to convey pricing and delivery information back to the customer.
- Support accounts receivables to address past due payment issues for assigned customer base.
- Process warranty returns and ensure timely processing to support customer requirements.
- Establish and grow relationships with our customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms, WebEx and face to face meetings.
- Coordinate with Customer Account Managers/Regional Sales Managers to resolve customer-related disputes.
- Administer Customer web-based portals as required to support the disposition of returned goods and associated transactions such as debit / credit administration, corrective action response and closure of open actions within portal.
- Conduct data entry and reporting within portal applications.
- Support demand management and Regional Sales Managers/Customer Account Managers to ensure accurate customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable.
- Ensure applicable export compliance requirements are adhered to.
- Validate customer scorecards and contest any findings that are not in line with actual performance.
- 2-5 years of applicable Customer Service work experience.
- Knowledge: Understands concepts, practices, and procedures of business administration; Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Working knowledge of customer portals, Export Administration Regulations, Incoterms, and ITAR Compliance.
- Basic knowledge of FAR/DFAR, government procurement specifications, regulations, and compliance requirements.
- A general understanding of pricing principles, how to research invoices, payments, and debits.
- General understanding and application of industry principles, concepts, practices, and standards of the Customer Service field.
- Business acumen with the ability to clearly recognize risk elements in business transactions.
- Oracle Experience.
- Aerospace Manufacturing Experience.
- Associates or bachelor's degree.
Crane Aerospace and Electronics offers a competitive salary range of $71,073.60 to $93,620.80, as well as a comprehensive benefits package, including health care, dental or life insurance, paid time off, 401k retirement plan, education reimbursement, and flexible work schedule.
-
Customer Service Representative
4 weeks ago
Burbank, California, United States Regus Management Group, LLC Full timeAbout the RoleAs a Community Associate at Regus Management Group, LLC, you will be the face of our company, providing exceptional customer service and support to our clients. Your primary responsibility will be to ensure that our customers have a seamless and enjoyable experience at our workspace.Key Responsibilities* Provide top-notch customer service to...
-
Project Engineer II Position
4 weeks ago
Burbank, California, United States Senior Aerospace SSP Full timeJob Summary:We are seeking a highly skilled Project Engineer II to join our team at Senior Aerospace SSP. As a Project Engineer II, you will be responsible for leading new product development programs within the internal IPDT and external customer.Key Responsibilities:Technical leadership of new product development programsDevelopment of customer line...
-
Email System Administrator
4 weeks ago
Burbank, California, United States Plan B Distribution Full timeEmail Administrator RolePlan B Distribution is seeking a skilled Email Administrator to join our team in Burbank, CA. As an Email Administrator, you will be responsible for managing and maintaining email systems, monitoring email traffic, troubleshooting email-related issues, implementing email security measures, and providing technical support to...
-
Customer Service Ambassador
1 month ago
Burbank, California, United States Million Air Full timeJob OverviewMillion Air is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations, you will provide exceptional customer service to crew and passengers, ensuring a seamless and memorable experience.The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to...
-
Customer Service Representative
4 weeks ago
Burbank, California, United States El Pollo Loco Full timeKey Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also be responsible for processing and assembling customer orders efficiently, ensuring accuracy and timeliness. Additionally, you...
-
Customer Service Ambassador
1 month ago
Burbank, California, United States Wal-Mart Stores , Inc. Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Representative. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
1 month ago
Burbank, California, United States Judith Brown-Williams - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Judith Brown-Williams - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have...
-
Benefits Administrator
1 month ago
Burbank, California, United States Today'sHR Full timeJob Title: Benefits RepresentativeToday'sHR is a leading Human Resources Consulting, Outsourcing and PEO firm in California, assisting employers with complex HR functions for over thirty years.We are seeking a full-time Benefits Representative to provide daily benefits administration services to our clients and their employees.The ideal candidate will...
-
Customer Service Associate
1 month ago
Burbank, California, United States Rebel Convenience Stores Full timeJob Title: Customer Service AssociateWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Rebel Convenience Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key...
-
Customer Service Representative
4 weeks ago
Burbank, California, United States BMO Financial Group Full timeJob SummaryThis is a part-time 30 hours a week position. As a Customer Service Representative, you will be responsible for delivering exceptional service to BMO customers and prospects. You will identify customer needs and provide advice and guidance regarding financial solutions that are in the best interests of customers. Key Responsibilities Collaborate...
-
Customer Service Representative
4 weeks ago
Burbank, California, United States Regus Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Community Associate at Regus. As a key member of our community team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.Key ResponsibilitiesProvide outstanding customer service to our...
-
Food Service Attendant
4 weeks ago
Burbank, California, United States Providence Service Full timeJob SummaryAs a Food Service Attendant at Providence, you will play a vital role in ensuring the highest quality of patient care and satisfaction. Your responsibilities will include preparing and serving food, maintaining a clean and safe environment, and providing exceptional customer service to our patients, visitors, and staff.Key ResponsibilitiesPrepare...
-
Customer Service Representative
4 weeks ago
Burbank, California, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. Additionally, you will welcome guests into self-checkout and provide assistance as needed....
-
Automotive Service Consultant
4 weeks ago
Burbank, California, United States Future Auto Service Full timeJob DescriptionAt Future Auto Service, we are seeking a highly skilled Automotive Service Consultant to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include answering phone calls professionally, creating detailed work orders for technicians,...
-
Food Service Ambassador
17 hours ago
Burbank, California, United States Providence Service Full timeJob SummaryWe are seeking a Food Service Attendant to join our team at Providence Service. This role is responsible for performing routine duties surrounding food preparation and service according to established policies and regulatory requirements.About the RolePerform food preparation and service tasks in a fast-paced environmentEnsure high-quality food...
-
Airport Customer Service Representative
1 month ago
Burbank, California, United States Unifi Full timeAt Unifi, we are seeking a highly motivated and customer-focused Customer Service Agent to join our team at the Burbank Airport. As a key member of our customer service team, you will be responsible for providing exceptional service to our passengers, ensuring their travel experience is seamless and enjoyable.Key Responsibilities:Assist passengers with...
-
Administrative Support Specialist
4 weeks ago
Burbank, California, United States Securitas Security Services USA Full timeJob Summary:As an Administrative Support Specialist at Securitas Security Services USA, you will be responsible for performing a variety of administrative functions, including payroll, human resources, office management, scheduling, accounts payable, and accounts receivable. This role may also involve serving as a lead to office staff.Key...
-
Food Services Cashier Representative
4 weeks ago
Burbank, California, United States Providence Health & Service Full timeKey Responsibilities:• Collect funds from customers and issue receipts• Perform daily balancing of cash drawer• Provide exceptional customer serviceAbout Providence Health & Service:Providence Health & Service values its caregivers and strives to provide a positive work environment.
-
Administrative Strategist
4 weeks ago
Burbank, California, United States Information Technology Partners Full timeJob SummaryWe are seeking an experienced and motivated full-time Administrative Strategist to join our team at Information Technology Partners. As a key member of our organization, you will be responsible for facilitating initiatives for our CEO and acting as a trusted partner to deliver professional and productive executive support.Key Responsibilities•...
-
Project Engineer II
4 weeks ago
Burbank, California, United States Senior Plc Full timeJob Summary:Senior Plc is seeking a highly skilled Project Engineer II to join our team in New Product Development. As a key member of our Integrated Product Development Team, you will be responsible for leading New Product Development programs to customer technical requirements and procurement specifications.Key Responsibilities:• Technical Proposals•...