Customer Service Representative

4 weeks ago


Burbank, California, United States Regus Management Group, LLC Full time
About the Role

As a Community Associate at Regus Management Group, LLC, you will be the face of our company, providing exceptional customer service and support to our clients. Your primary responsibility will be to ensure that our customers have a seamless and enjoyable experience at our workspace.

Key Responsibilities

* Provide top-notch customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
* Manage the day-to-day operations of the workspace, including maintaining a clean and organized environment, handling administrative tasks, and ensuring that all facilities and equipment are in good working order.
* Build strong relationships with clients, understanding their needs and preferences, and providing personalized support to meet their requirements.

Requirements

* 1+ year of customer service experience, preferably in a fast-paced environment.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
* Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service excellence.
* Basic IT skills, including proficiency in Microsoft Office and other software applications.

What We Offer

* Competitive total compensation package, including a competitive hourly rate of $19.62.
* Generous paid time off plans, including sick and vacation leave, as well as 11 paid company holidays per calendar year.
* Comprehensive health care plan, including medical, dental, and vision coverage.
* Opportunities for career growth and professional development, with a focus on customer service and service excellence.

Why Join Us?

At Regus Management Group, LLC, we are committed to providing our customers with the best possible experience. We believe that our employees are our greatest asset, and we are dedicated to supporting their growth and development. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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