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Senior Site Specialist

2 months ago

Philadelphia, Pennsylvania, United States Thermo Fisher Scientific Full time
Job Title: Senior Site Specialist

We are seeking a highly skilled and ambitious Senior Site Specialist to join our team at Thermo Fisher Scientific.

Job Summary

The Senior Site Specialist will be responsible for performing on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.

Key Responsibilities
  • Use inventory/order management electronic systems to perform on-site program replenishments and disbursements.
  • Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation.
  • Analyze, maintain, and reconcile various reports to ensure contractual requirements are met.
  • Work within computer systems to access and follow standard operating procedures.
  • Proactively connect with the supervisor regarding customer concerns and potential problems.
  • Effectively address customer concerns within established resolution timeframes.
  • Engage in process improvement activities.
Requirements
  • A high school diploma or equivalent, or equivalent experience, is necessary.
  • While an associate degree in a related field is preferred, applicants with a combination of education and experience that showcases the required skills will be considered.
  • 2 years of related experience within a laboratory setting is preferred.
  • Experience working in customer service is also a plus.
Why Work with Us?

At Thermo Fisher Scientific, we offer competitive remuneration, healthcare, and a range of employee benefits. We provide an innovative and forward-thinking work environment with outstanding career and development prospects.

We value integrity, intensity, involvement, and innovation, and we are committed to making a positive impact on a global scale.