Medical Order Processor Specialist

3 days ago


Fort Worth, Texas, United States Texas Home Medical, Inc. Full time
About the Role

We are seeking a motivated and detail-oriented Customer Service Specialist to join our team at Texas Home Medical, Inc. As a key member of our customer-facing staff, you will be responsible for managing orders, communicating with customers, and building relationships with referral sources.

Key Responsibilities
  • Order Management: Process incoming orders, verify insurance coverage, and complete paperwork accurately and efficiently.
  • Customer Engagement: Communicate with customers, referral sources, and sales representatives to resolve issues, answer questions, and provide updates on order status.
  • Relationship Building: Develop and maintain relationships with customers, identify opportunities for growth, and work to increase sales and customer satisfaction.
Requirements
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication, organizational, and problem-solving skills; ability to multitask and prioritize tasks effectively.
  • Experience: Minimum 1 year of experience in customer service or a related field.
Benefits and Compensation

The successful candidate can expect a competitive salary range of $50,000 - $60,000 per annum, depending on experience, plus benefits starting from 2023. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful difference in the lives of our patients.



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