Clinical Operations Specialist

13 hours ago


Bodega Bay, California, United States Mochi Health Full time
About Mochi Health

Mochi Health is a pioneering telehealth clinic dedicated to revolutionizing patient care. Our mission is to provide accessible, affordable, and holistic weight management solutions to individuals across the US.

Founded by the visionary Dr. Myra Ahmad, our team is comprised of exceptional founders and medical professionals who share a passion for delivering patient-centered care. As a rapidly growing organization, we're proud to call San Francisco our home.

The Role

We're seeking a detail-oriented and independently driven Clinical Operations Associate to join our team. In this role, you'll engage with patients, manage workflows, and coordinate care to support our clinical growth and innovation.

Key Responsibilities
  • Evaluate market- and clinical best practices to inform our roadmap and drive clinical growth
  • Monitor and analyze service line performance, identifying opportunities for improvement and partnering with Clinical, Product, Care, and Data teams to drive execution
  • Analyze provider KPIs using SQL to drive product decisions
  • Interface directly with our care team to guide provider concerns
Requirements
  • Bachelor's Degree (new grads encouraged to apply)
  • Ability to work full-time, in-office in downtown SF office
  • Experience with EHR and HIPAA
  • Detail-oriented
What We Offer
  • Medical/Dental/Vision Insurance
  • Company Paid Life Insurance
  • 401k with Company matching
  • Competitive PTO and Company Holidays
  • Team lunches to facilitate bonding and connection


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